Keotag for Social Bookmark searches Options

[bwelford]

I don't think we've talked about this here, but one of the visitors to my blog came via Keotag. According to the Title, Keotag is a tag search for multiple engines, a tag generator and a social bookmark links generator. It has been talked about elsewhere, most recently in fellow Canadian Pam Blackstone's Blog. Looks interesting.

[randfish]

Great find, Barry - I just blogged on it

[Caissa]

Hi Everyone!

1)I run a small business and keep a database of all my customers. When a customer repurchases from me I know it. But I have not measured how much is repeat business. I am not sure how to do it or how significant that number would be to operating and marketing my business.

2) would consider 20% a good number in my business. The old 80/20 rule. I could see in a service industry how 80% would be good, I can also see it in a industry like tea or batteries where the products will need to be replaced once used up could be 80%, But in my business, there are only a few people who purchase more then once in a year or 2.

3)My biggest problem is overcoming the “price” wars. I have many customers who want me to match prices. I can not do this and survive because of the high level of customer support my products need. I mitigate the price by offering exclusive articles and information that none of my competitors can offer. I have positioned myself as an expert in my field. I have an independent source of testimonials. I try to make my customers feel confident that when they buy from me they will receive the service and support they need.

I would very much welcome ideas to increase my retention rate.

This post has been edited by Caissa: Apr 30 2006, 12:22 PM