MY POST ON GOOGLE WEBMASTERS GROUP SITE:
In my effort to save time, I am copying and pasting a letter I wrote
to [law firm removed by moderator] this morning. After doing so, I
realized there may BE MemberS here that have experienced the same loss I
am suffering and as such, may be two steps ahead of me and have the
ability to answer the following:
Dear (Attorney Name Omitted for confidentiality purposes),
This past Sunday after more than 1500 hours of hard work, I was
thrilled to finally launch my new luxury gift site. Featuring more
than 350 unique luxury goods, at exactly Noon on February 25, 2007 I
made the long anticipated announcement of the Grand Opening for my
online store [url removed by moderator].
Featuring exclusives usually reserved for the likes of Neiman Marcus
and Nordstrom's, the moment I worked so hard for came to an end less
than 48 hours after it launched. My site's server company made a
verbal admission of responsibility by stating that the fault lies with
human error. One of their employees accidentally deleted not only my
site's files, but more than 60 other business sites as well (including
several commerce site, a municipality site and a school site.)
According to my host, the server company overrode the C drive for the
60+ websites, then finalized the loss by deleting the secondary drive
where the website's backups were maintained.
As of 4:00 PM yesterday, February 28, 2007, the server had been and
was continuing to running several forensic software programs in an
attempt to recover the loss, but as of this moment, still has not
recovered the files needed to restore or even rebuild what has been
lost. We were informed that the likelihood of recovery was grim and as
we anticipated we would have knowledge of the final status by
yesterday afternoon, without speaking for all parties affected by the
error, I have resigned myself that recovery has been deemed impossible
at this point and now search for answers to questions I have regarding
the legal responsibility of those responsible for both the financial
and emotionally devastating loss.
My question is: What legal rights do we, the owners of these lost
business websites, have? What recourse is available to us?
Please contact me to discuss what options may be available not only to
me, but to the others as well.
If any webmaster members would like to share their knowledge, I would
greatly appreciate it...
Edited by Respree, 01 March 2007 - 10:25 AM.