How Best To Manage Erroneous Tweets
Posted 14 January 2011 - 10:16 PM
The concern being maintaining a transparent public record while (1) correcting misinformation and (2) halting it's dissemination. An interesting point was that much of news spread is actually automatic republication.
Several links to further topic discussion in the set-up article and within the chat transcript, including:
* How incorrect reports of Giffords’ death spread on Twitter by Steve Safran, 09-January-2011.
* How should journalists handle errors in tweets?, quora.com
Posted 15 January 2011 - 08:07 AM
Actually, thinking about it, the best course is to delete and put up a corrected version. Louise Bolotin, Freelance journalist, author, editor ... says that she deletes for typos but keeps factual errors online, then adds a tweet to correct to avoid accusations of a cover up, but some insurers would not cover you for this approach.
Also, if I am ever made aware that anything I publish online is wrong then I attempt to correct it. Publishing corrections in papers works fine as people tend not to keep old papers, but on the internet people may well find your original publication and never see the correction.
So I say, delete it. The less incorrect information on the net the better.
Posted 15 January 2011 - 04:56 PM
Clean it up.
Factual errors should be noted in the new tweet - eg add "deleted last tweet for bad info" at the end.
Typos? Grin and bear it. Leave them unless the problem is a broken link. If the link is bad, delete and re-post with the right link. To be clean about it, you can throw in "link corrected."
Hiding out does not demonstrate accountability.
If someone else goofs, you can put out your own info, with a good, reputable, authoritative third-party citation. Don't flame.
Seems simple to me!
Posted 15 January 2011 - 07:36 PM
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