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Reviews Are Missing, Again!


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#1 kevs

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Posted 05 July 2011 - 06:11 PM

I know a year ago Google local was having reviews disappearing. But I had 12, 13, then 17 reviews. It was very stable. But I just checked today and it at 12. What does this mean?? thanks.

#2 Michael_Martinez

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Posted 05 July 2011 - 07:05 PM

Maybe they're just tinkering under the hood.

#3 kevs

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Posted 05 July 2011 - 07:19 PM

Actually it turns out it all works except:
When I'm not logged in and I do a search, for a search term. the says 5 results instead of 23

If I'm logged in its ok.

#4 SEOigloo

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Posted 06 July 2011 - 01:57 PM

That's interesting, Kevs.

Are you sure you're not dealing with duplicate Place Pages - one with 23 listings and one with 5?

#5 kevs

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Posted 06 July 2011 - 02:25 PM

I'ts ok today SEO, but yesterday, if logged out, said the incorrect number for a search result... who knows? thanks!

#6 tam

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Posted 06 July 2011 - 06:29 PM

Are the reviews added through google or collated from other websites? If it's the later, maybe it's something the websites they are collected from do to effect it.

#7 kevs

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Posted 06 July 2011 - 07:13 PM

thanks T,
all through Google, organically Google.

#8 SEOigloo

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Posted 06 July 2011 - 11:05 PM

Reviews are one of the buggiest aspects of Places...especially Google-based reviews. Review counts can be all over the place from one day to the next (though I've not seen so great a disparity in count as what you saw yesterday, Kevs). When dealing with reviews that go missing in action, it's always a good idea to wait a few days and see if they come back before suspecting that something is actually wrong.

#9 kevs

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Posted 07 July 2011 - 12:02 PM

thanks again SEO!

#10 Guest_rustybrick_*

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Posted 07 July 2011 - 02:40 PM

FYI http://www.google.co...c...1940a&hl=en

#11 SEOigloo

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Posted 08 July 2011 - 02:11 PM

Barry,
Thanks so much for linking to the Google Help Forum thread. There have been some really involved threads going on over there about issues with Places/Reviews in the last couple of days. My friend, Linda Buquet, of Catalyst eMarketing, has been trying to get feedback on an issue where editing profiles is making them LOSE data. Looks like Mike Blumenthal just weighed in on the review thread, too, with his well-known jewelry client.

There's a whole lot of shaking going on.



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