8 replies to this topic

[bobbb]

Has anyone ever written to an abuse address of some ISP to report attempts (from their IPs) to compromised servers like in using some injection code? Would I be just wasting my time or do these companies take this seriously?

I know the victims appreciate a ring to inform them that their website is hosting exploit code.

[DonnaFontenot]

A good friend just did that a couple days ago. The abuse email address of the ISP didn't exist and the email bounced. That doesn't really answer your question, but I suppose the answer would be that some ISPs probably do care, and others probably not.

[bobbb]

It's pretty bad when the abuse address bounces. Well I just now did and no bounce.
There are top level domains that I would never bother. We know who they are.
We'll see.

[Walter]

The abuse email address of the ISP didn't exist and the email bounced

LoL..."Let me transfer you to our complaint department . . . . CLICK"

[tommr]

It seems like when they are really legitimate and interested they catch these things or at least make them selves accessible.
I once had a outdated wordpress install that allowed "them" to use my unrelated PHP shopping cart to serve all sorts of spam links for male enhancement product sites.
The volume of crap issuing from my site was truly astounding.
I did not have any luck contacting the ISP from whence it came, probably masked anyway, BUT, google and my provider knew about it right away and I had a lot of splainin to do before I was allowed to play again.
Since then security is number one. Including plugins and add ons. As well as frequent stops to google webmaster tools and my stats installation.
One thing I really like about my cart company is they have a big ear to the ground and when something comes up they notify me right away. Security upgrades and updates have always been prompt and free.

[bobbb]

Have not heard from them yet. Not even auto-response. Don't expect to. It was interlink.ad.jp

[tommr]

It is possible that they are acting on the complaint, but not replying.
In our litigious world companies sometimes do not answer emails so they can not be held responsible later.

[Vince Wicks]

As someone said before, some ISP care and other don't care. First of all you need to find how to communicate. If abuse department doesn't answer, write or call to technical support.

[bobbb]

I did some but not all responded