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Who Is The Best Domain Registrar?


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#41 clandestino

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Posted 07 January 2014 - 05:44 PM

Thanks.  I never slowed down long enough to find out what was going on.

 

http://www.webhostin...d.php?t=1168297



#42 Evmikna

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Posted 21 March 2014 - 05:51 PM

Yea, they were moving their servers to consolidate it with the servers of their new owner (EIG). I'm glad they've fixed things now

 

I was a client of theirs for years until this past month.

 

Sorry to bump this, but one only needs to read this to see the state of things at Hostgator now.

 

The server performance became real bad. Everytime I addressed it, there was something new. I paid for more memory... didn't need it. I was told to change chron for my wordpress sites. Cache was their go-to answer many times. No matter what I did... nothing helped... UNTIL I smoothly went to another hosting company!!! Things are great over there!

 

Getting a ticket answered, by Hostgator, was lagging to about 10 hours. I stayed way too long.


Edited by Evmikna, 21 March 2014 - 05:54 PM.


#43 bobbb

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Posted 21 March 2014 - 06:17 PM

To all this I must add that this thread almost got me to move off GoDaddy since I could not believe the "great service" Hostgator clients were getting.  I was envious. If you check near the start I stated they were all the same especially at the entry level service reps. I don't expect great service knowledge at that level. They are rookies trying to do a job and some will do good and move up.

 

Glad I stayed my ground. All that trouble I would have given myself only to end end up with what you describe. It would have been like changing 4 quarters for 1 dollar.



#44 mrgoodfox

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Posted 22 March 2014 - 08:53 AM

I was a client of theirs for years until this past month.

 

Sorry to bump this, but one only needs to read this to see the state of things at Hostgator now.

 

The server performance became real bad. Everytime I addressed it, there was something new. I paid for more memory... didn't need it. I was told to change chron for my wordpress sites. Cache was their go-to answer many times. No matter what I did... nothing helped... UNTIL I smoothly went to another hosting company!!! Things are great over there!

 

Getting a ticket answered, by Hostgator, was lagging to about 10 hours. I stayed way too long.

 

I left HostGator about 4, 5 month ago and am super happy with it.  I had a VPS on HG and about 30 sites. I moved all of them to a shared hosting on Pair.com and the sites perform even better. I dont have to deal with server downtime any more or the stupid reasons HG would come up on why my site was not always online. 



#45 bobbb

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Posted 22 March 2014 - 09:23 AM

Good but remember downtime is inevitable even at 99.9% uptime. You will have to deal with downtime somewhere down the road. Everyone hopes it is a million miles away.



#46 mrgoodfox

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Posted 22 March 2014 - 12:20 PM

Of course, but its all about how the hosting company handles it and how often it actually happens.



#47 bobbb

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Posted 22 March 2014 - 01:04 PM

Just did the maths. They all guarantee 99.9% uptime. No mention of the time this 99.9% applies.

In one year this gives them .365 of a day or 8.75 hours of downtime. :)



#48 mrgoodfox

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Posted 22 March 2014 - 04:23 PM

Almost all of the 99.9% guarantees are per year (not per month). You're right. That means about 9 hours of downtime a year. The only difference is will you (the webmaster) will have to spend 3  hours or more to deal with it every time there is a downtime (or does the hosting company notice it on its own and fix it as soon as possible)



#49 bobbb

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Posted 22 March 2014 - 07:34 PM

I'm not sure but when they say uptime it means there is electricity to the machine and in my case (virtual host) the IP responds to pings and the main root host has httpd loaded for each virtual server.

 

I your case where you "own" the server I'm guessing it stops at the electricity. Are you saying they test the integrity of the whole system and that it responds to GETS from clients??



#50 mrgoodfox

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Posted 23 March 2014 - 06:51 PM

One example was when they decided to change the name servers without letting us know so for some time all my sites were pointing to the wrong DNS. My server were running (had electricity) but my sites looked to be down. They have more responsibility than to just provide electricity to the boxes. 



#51 iamlost

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Posted 23 March 2014 - 07:42 PM

One example was when they decided to change the name servers without letting us know so for some time all my sites were pointing to the wrong DNS. My server were running (had electricity) but my sites looked to be down. They have more responsibility than to just provide electricity to the boxes. 

A likely case of the right hand not speaking to the left; and why I always keep my registrar, host, and DNS with separate specialists.



#52 ambassador

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Posted 27 March 2014 - 07:16 PM

This thread was discovered while seeking some suggestions for a WHM-on-Linux, shared hosting service. 

HostGator was being considered, but the referenced HostGator forum post has raised some concern.

 

This poster understands that individual experiences may differ dramatically from the over-all typical service received by customers.

 

Given your experience within the last 12 months, what are several WHM-on-Linux, shared hosting services that are generally considered to be good hosting services?



#53 bobbb

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Posted 27 March 2014 - 11:36 PM

I'm still going to say they are all the same basically. I don't expect fantastic service from anyone at entry level customer service.

 

Keeping registrar, host, and DNS separate makes good sense if you are going big and selling. Impractical for a mom and pop shop, or hobbist or even small shop and I will use a bakery as an example. One bill one place is what they want.

 

Another factor is the level of knowledge of the WHM-on-Linux buyer. So my question is now what do you expect from the hosting service company. I doubt you will find the best service in the world with the best price in the world although all vendors will disagree with that statement :)

 

I still use GoDaddy for shared hosting and they now use cPanel like everyone else. I've only had one hiccup with them. Their renewal forms to the actual payment page are a pain. Always offering you this and that.



#54 ambassador

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Posted 28 March 2014 - 08:07 AM

Regarding "... what do you expect from the hosting service company ..." -

"generally considered to be good"



#55 ambassador

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Posted 28 March 2014 - 11:02 AM

The R-3000 InMotion reseller hosting has been secured.

If you wish, a "how's it going" comment about it will be submitted after a bit of use.

 

Thank you folks.



#56 bobbb

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Posted 28 March 2014 - 06:09 PM

Sure why not submit it. This is the topic.

 

"generally considered to be good"

Again that is relative. I gave my idea of what I consider 99.9% uptime. I don't expect more than that as basic service and backups of the file system of course. I have to imagine that any data centre will scan their servers to make sure they are not infected. I'm talking here about the regular shared plans in the range of 60-100 dollars/year.



#57 thegreenmountain

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Posted Yesterday, 12:35 PM

Do people continue to have issues with HG?

 

I've been experiencing very slow load times lately, and have considered switching to Blue Host.

 

What is your opinion on paying specifically for WordPress hosting--is it any different than traditional shared hosting? I've noticed that on a few different hosting companies, thought i'd hear your thoughts on it.





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