Jump to content

Cre8asiteforums

Discussing Web Design & Marketing Since 1998

  • Announcements

    • cre8pc

      Thank you! Cre8asiteforums 1998 - 2018   01/18/2018

      Internet Marketing Ninjas released many of the online forums they had acquired, such as WebmasterWorld, SEOChat, several DevShed properties and these forums back to their founders. You will notice a new user interface for Cre8asiteforums, the software was upgraded, and it was moved to a new server. Thank you for your support as we turn 20 years old.  

Recommended Posts

I'm not a disabled person, unless you count that I'm blind without glasses or contacts, and when I needed a walker and cane to walk when my knees were replaced a few months ago, and the times I worked my hands to death and got carpal tunnel syndrome...all situations that fall under the definition of being disabled, if even temporary.

I am just a caring person who works in the usability field and found that accessibility is a close cousin, so for the past 17 years I've included even the basics of WCAG2.0 in my UX audits.

Even when my clients ask me to ignore accessibility, I don't. I add it, and don't count the time. It's THAT important.

In the past few years lawsuits erupted and when disabled persons began winning civil lawsuits against websites that prevented them using them, the US decided to crack down and chose to take the side of the business. Thus, H.R. 620 was created and as of yesterday was moved to the calendar for a vote. As much as I've been writing about this, the fact is, the general public and companies are ignoring what's happening to the Americans with Disabilities Act.  It is being reversed.

My latest write up on this is at Search News Central. US Budgets up to 18 Million to Educate Businesses On Being Accessible

I have other articles on several websites covering H.R. 620. The Bill is based on a lack of facts and driven by fears that benefit businesses, not handicapped people. There already ARE accessibility specialists, so there is no need to spend millions to create more of them, and there is an abundance of FREE education and training for accessibility, so spending millions to create more is illogical. The most crushing part is that this Bill, if it becomes Law, makes it legal to prevent access to people to a business or website and if someone can't use a service or purchase a product, they have no backing by the Judicial system to help them fight back.

 

Share this post


Link to post
Share on other sites

If Google ever decides to make accessibility a ranking factor that will be the trigger to make it happen fast.

  • Like 2

Share this post


Link to post
Share on other sites

Dumb question even if there are no dumb questions here.

If you can't buy a pair of shoes on site A but can on site B does it not make sense (or easier) to just buy on site B and let it go. A loses out.

I'm excluding government or similar services in this thought.

Share this post


Link to post
Share on other sites

A loses out.

I bring this up in my audits because it is a missed conversion if their business goal is to sell products. Unless their requirements specifically says they will not sell to special needs people, they are missing this opportunity for the sale.

What happens is companies think that accessibility is only for blind or deaf people. It's way more than that. 

Share this post


Link to post
Share on other sites

The point I was making was why we the public are making a stink of this. A disappears eventually ( unless they get and audit from Kim Krause Berg :) ), B takes up the slack, and C starts up. Then Bob's your uncle....

Sears is out, Future Shop is out, and so is Eatons (Canada's Macy)

Again I'm excluding government or similar services. There is no need for every department to be a profit centre.

Share this post


Link to post
Share on other sites

The issue is discrimination. The ADA put into place the means for disabled people to get assistance and a legal leg to stand on by way of the Judicial system. That is now going to be removed.  Disabled persons will have no legal backing whatsoever and therefore, once businesses know this, they no longer have to hire them, serve them, sell to them, etc.

The "education" part means that if anyone feels discriminated against, they have to prove it on their own. Should they do so, the first step is to describe what they were prevented from doing, and then a business has the legal right to learn about what they need to do about it (60 days) and then they get another 120 days to fix the problem. There is nothing in there about what happens if they don't fix the problem. 

What bothers me, in addition to discrimination, is that the Bill is supposed to set aside a budget to teach businesses about accessibility and to train accessibility people. Really?  I do this work and nobody wants to pay for it. They are not interested in accessibility until there is a customer complaint or lawsuit and then everyone jumps. The guidelines for accessibility are free and available to everyone and always have been. This budget is a load of bull. 

A food store in Florida lost a lawsuit because a customer was unable to get a coupon online, while people could get them in the physical store. That case shocked everyone. 

It's fascinating for me because of what I see...like bounce rates for top ranked pages. I get the desperate client wanting to know why, and immediately I see the page is not readable, usable or accessible. Anyone stupid enough to prevent access to their business should not be given a pat on the back by the government.

Share this post


Link to post
Share on other sites

The Department of Justice officially withdrew pending regulations that explained how the ADA applies to websites. 

Quote

"The Department is evaluating whether promulgating regulations about the accessibility of Web information and services is necessary and appropriate."

https://www.adatitleiii.com/wp-content/uploads/sites/121/2017/12/ada-rule-withdrawal.pdf

Share this post


Link to post
Share on other sites

Over the years I have put together quite the little justification for embracing web accessibility. My initial interest was simply because I knew folks with various but primarily cognitive disabilities but there are also certainly sufficient information sources available that demonstrate how ignoring such a large minority of the population is business foolish.

Given your likely demographics a solid piece is the U.S. Census Bureau's Americans With Disabilities: 2010 [ PDF file: 646KB ] by Matthew W. Brault, P70-131, Issued July 2012.

Yes, it's dated but as relative comparative data it remains valid. If anything the absolute numbers have increased in the past 7-years.

Some notable (for webdev) breakouts:
6.2% (14.9 million people over 15) of the population:
* ~8.1 million people had difficulty seeing.
---including 2.0 million who were blind or unable to see.
* ~7.6 million people experienced difficulty hearing.
---including ~1.1 million whose difficulty was severe.
---including ~5.6 million used a hearing aid.

2.8% (6.7 million people over 15) of the population:
* reported difficulty grasping objects like a glass or pencil.
Note: or computer mouse?

6.3% (15.2 million people over 15) of the population:
* ~3.9 million had a learning disability.
* ~2.4 million million have Alzheimer’s disease, senility, or dementia.
* ~1.2 million had an intellectual disability
* ~944,000 (0.4 percent) had other developmental disabilities, i.e cerebral palsy, autism.
* ~4.7 million adults had some other mental or emotional condition.

Approximately 18% (51.5 million people over 15) of the US population had a recognised communicative, mental, or physical disability.
* of those 30.3 million had a single type, 15.8 million had two, 4-million had disabilities in all three and 1.3 million!!! had one or more disabilities not identified.

Granted, some of those groups are probably not great prospects, i.e. senility, dementia. However, there remains a large number be it relative or absolute of prospective customers to be simply ignoring them or their wallets.

And the low hanging fruit is pretty simple to gather in: larger clearer fonts, greater contrast, colour blindness safe design, etc.

Frankly, brutally, I am all for the US and all that webdev within her to keep being willful incompetent ignoramuses because, as bobbb commented, it gives me a clear competitive advantage. Apparently a third to half the US population like to suffer fools gladly for a variety of pathetic fear and loathing reasons. And so a cookie and a country crumbles.

 

I applaud your efforts because someone has to set a decent example and fight the good fight. However, I fear that you will exhaust yourself before an ungrateful audience. So do take care of yourself and try not to care so much as those who will not see turn away. ZenHugs.

 

Share this post


Link to post
Share on other sites

I had no idea it was for hiring and stuff like that.

Point taken about if there is no legislation to give people an incentive to work toward accessibility because no one will then do it since it costs money. I knew it was discrimination and had not considered the no legislation part of it. I assumed people worked the accessibility angle into their site because they were smart like iamlost :) and figured out the competitive advantage angle.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×